This privacy policy sets out how IFE Foods Limited UK a spice manufacturer and producer of dried fruits and vegetables located in England, United Kingdom uses and protects any information that you give when you use this website.

IFE Foods is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

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IFE Foods may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01-03-2021.

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Your personal details will not be used in any way that you have not agreed to. We will never sell, distribute or lease your personal information to third parties unless we are required to do so by law.

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You do not need to provide any personal details to view our site but to purchase products on our website you will need to setup an account with us or checkout as a guest. This will require you to provide us with your name, email address, phone number and billing and/or shipping address. We will use this contact information if we need to contact you and to get your order to you quickly. We would need to contact you if for example there was a problem delivering your order. 

You will be able to review your details in ‘My account’. Here you can add/edit shipping addresses as well as re-set your log in password.

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By registering an account with us or checking out, we ask if you would like to be added to our newsletter mailing list. Tick the box if you would like to subscribe to receive our newsletters promotions and updates on our products and new recipes. If you do not want to subscribe to the newsletter list then please do not select the checkbox. You can also subscribe to our newsletter mailing list on our home page. You can unsubscribe at any time by clicking “unsubscribe” on the newsletter. Only your email address and name will be stored on our newsletter mailing list.

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This information will not be passed on to any third parties. If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible via our Contact page.

We do not hold or process any card or payment details. All payments are made securely through our payment provider. Although we do not process any payments, the security of our site is very important to us and shopping with us is safe and secure.​

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What we collect

We may collect the following information:​

• contact information including email address

• demographic information such as postcode, preferences and interests

• other information relevant to customer surveys and/or offers

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What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.

• We may use the information to improve our products and services.

• We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 

• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.

• We may use the information to customize the website according to your interests.

• We may provide your information to our third party partners for marketing or promotional purposes.

• We will never sell your information.

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Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

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How we use cookies

Cookies are a feature of web browsers that allow web servers to temporarily store information within your browser. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. 

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We use cookies to add to the functionality of the site, such as being able to remember your cart items. Not accepting these cookies may make some elements of the site not function correctly. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

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Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over the other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the Privacy policy relevant to the website in question.